Don't Default Install! Get The Solution Your Company Needs
NetActivity's support and consulting services have evolved through project experience with our customers. Our services ensure customers get rapid delivery of benefit in the areas of network management and data security.
Scoping and Requirement Analysis
Your organisation demands robust IT, yet to provide this the processes and technology run by IT must be aligned to business needs. Our consultants are able to audit current processes and assess their true value to the organisation. A scoped requirements analysis details how NetActivity solutions will provide immediate benefit to you and the organisation you serve.
Implementation Support
NetActivity consultants are capable of implementing solutions across any network environment - Novell, Windows, Linux, Mac - mixed or not. NetActivity can help you deploy solutions without compromising availability and capacity to your organisation.
Transition Project Management
Moving network platforms can be an issue, impact on end-users, failure to understand device dependencies and not having the ability to communicate incidents and problems to support groups invariably result in increased disruption and downtime for the business. Our consultant's toolkit allows them to manage transition projects by being able to segment network environments to control impact and isolate dependency issues. These services shorten project times.
Network Discovery and Process Design
NetActivity Consulting can quickly assist you with discovering and mapping your network topology so you can quickly design and execute the parameters against which your network management processes can be applied. Such processes will ensure your network's durability against the demands placed upon it by your organisation.
Process Automation for Availability and Capacity Management
NetActivity Consulting can help you expedite the processes to ensure maximum availability of all networked components. Availability and capacity issues can be minimised as rule-based processes are aligned to the SLAs IT have in place with the business.
End-Point Security - Policy Definition, Process Design and Implementation
NetActivity Consulting will help you determine and enable your end-point security policies to control how users connect portable/removable, control data access and removal and manage what data and applications are taken/added to your network. The implementation of NetActivity EPS enables the policies and processes that prevent data loss and security breaches.
IT Service Management Integration
NetActivity can integrate its network management and data security solutions with a vast range of IT service management solutions to provide end-user and infrastructure support groups with greater visibility of issues and risks. Integration quickly generates the information needed to speed service delivery and advance SLA achievement.
User and Administrator Product Training
NetActivity Consulting offer a range of administrator and user training courses for all its products. On-site courses can be run as part of an implementation project or public courses offer customers needing to train a new employee a cost effective option.
Preventative Maintenance Routines
Preventative maintenance routines can be delivered as part of a NetActivity service agreement and can be used to tackle specific areas such as report design or simply to carry out a system health-check. As people come and go and system requirements change, our consultants can work with new staff to re-configure the system and provide on-site training.
System Reviews
No matter how complex your network is demands will change. NetActivity Consulting will assess performance after a period of live running to ensure the solution is working optimally and delivering the value to the business. A system review will cover the following:
- Check integrity and consistency of the systems data
- Check functionality of the system against desired business usage
- Identify and expedite any system enhancements
- Identify any changing or changed business requirements that could impact the solution
- Ensure all application integration continues to meet defined criteria
